Privacy Policy
Last Updated: 28-08-2026
Heart in Himalaya, founded by Shashank Rohilla, respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through our website, why we collect it, and how we use it.
1. Who We Are
Heart in Himalaya
Founder: Shashank Rohilla
Phone: +91 70880 79177
Email: info@heartinhimalaya.com
For questions regarding this Privacy Policy or the handling of your personal information, you can contact us using the details above.
2. Information We Collect
When you contact us through our website, we may collect information that you choose to provide, such as:
- Your name
- Email address
- Information included in your enquiry or message
- Information you voluntarily provide about a trek, programme, tour or other experience you are interested in
We only ask for information that is reasonably relevant to responding to your enquiry and understanding your requirements.
3. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Provide information about our treks, tours, programmes and other services
- Understand your requirements and help you choose a suitable experience
- Communicate with you regarding an enquiry you have made
- Improve our website, services and communication
We do not use the information submitted through our enquiry form for unrelated purposes.
4. How We Protect Your Information
We take reasonable steps to protect the personal information submitted through our website from unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
5. Sharing of Information
Heart in Himalaya does not sell or rent your personal information.
We may disclose information where reasonably necessary to operate our website, respond to your enquiry, comply with applicable law, or protect our legal rights.
Where third-party services are used by the website, such services may process certain information according to their own privacy policies.
6. Google Maps
Our website may use an embedded Google Maps component to display our location in Dehradun.
When you interact with an embedded Google Maps service, Google may collect or process certain technical information in accordance with Google’s own policies. Your use of the map is also subject to Google’s applicable terms and privacy practices.
7. Social Media
Our website may contain links to Heart in Himalaya’s social media profiles and the social media profiles of our founder.
These links simply direct you to those external platforms. We do not control how those platforms collect or process information when you visit or interact with them. Their own privacy policies and terms apply to your use of those services.
8. Cookies and Similar Technologies
Our website may use basic cookies or similar technologies that are necessary for the website to function properly.
At present, Heart in Himalaya does not intentionally use the website to run advertising or behavioural tracking programmes.
If this changes in the future, this Privacy Policy and, where applicable, our Cookie Policy will be updated accordingly.
9. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and other external resources.
We are not responsible for the privacy practices, content or security of websites that we do not operate. We encourage you to review their respective privacy policies before providing them with personal information.
10. Your Choices and Rights
You may contact us if you want to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is being used
- Withdraw consent where processing is based on consent, subject to applicable law
You can make such requests by contacting us at info@heartinhimalaya.com.
Under India’s Digital Personal Data Protection framework, individuals have rights concerning their personal data, including mechanisms relating to access, correction and erasure, subject to the applicable provisions and commencement of those provisions.
11. Children’s Privacy
Our website is not specifically directed towards children, and we do not knowingly collect personal information from children through our enquiry form.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised 28-08-2026 date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Heart in Himalaya
Founder: Shashank Rohilla
Phone: +91 70880 79177
Email: info@heartinhimalaya.com